Taking Responsibility For Your Next Promotion

February 22, 2010 Leave a comment

Coach Al JohnsonGreetings young professional and rising leader!

Are you looking for your first or next promotion?

Today I’d like to share one way to find it faster: ask for more responsibility.

Everyone wants to get promoted, yet few people actually ask for more responsibility. As the saying goes, always provide more service than you are paid for. It is the best way to differentiate yourself, wow your boss and internal/external customers, and demonstrate you are promotion worthy.

If you current job or manager is not challenging you enough, take charge of your career and desire to be promoted and ask for additional work or stimulating assignments. Showing you can handle more – and are willing to do so – is a great way to demonstrate your value and leadership impact.

Don’t wait to be singled out for a promotion, go the extra mile consistently and promote yourself!

Such behavior will result in increased recognition of your performance. It may not happen over night, but it will happen much sooner than if you just sit and wait for your number to be called – no guarantees that will happen!

If, and only if, you are ready for more responsibility, will you accept the challenge and ask your manager for it?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,

Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Career Ownership

The Truth About What It Takes To Be Successful

February 10, 2010 1 comment

Greetings young professional and rising leader!

Today I want to share a powerful story with you about what it takes to be successful.

I was listening to a motivational speech the other day when I learned the story of the old successful man and the ambitious young professional.

See the ambitious young professional was ambitious in thought, but not so much in action. As a result the young professional never really truly accomplished much.

On the other hand, the old successful man had not just a proven track record of having great vision for years, he also had many accomplishments.

So the young professional decided to ask the old successful man the secret to his success and the old man replied, “Meet me at the beach tomorrow at 5 AM.”

“But why? I’m not trying to learn how to swim, I just want to learn how to be successful,” replied the young professional.

“Like I said, if you want to learn to be successful, meet me at the beach tomorrow at 5 AM,” said the old successful man before he walked away.

So the next day the young professional shows up to the beach at 5 AM. Dressed for success he shows up in a full suit and tie. The old successful man shows up in beach shorts and flip flops. He then walks out into the ocean until the water is waist deep and says to the young professional, “If you want to be successful follow me.”

Hesitant to ruin his clothes, the young professional screams out, “Man you’re crazy!”

The old successful man replies, “I guess you really don’t want to be successful.”

Because he does, the young professional walks into the ocean only to realize that by now the old successful man had gone to a point where the water was up to his chin. Fearing the old man may drown he rushed out to the old man but by the time he made it to him, the water was to the old man’s nose.

As he reached the old man the old man grabbed him and held his head under water for several seconds. For the length of time he was under water, the young professional struggled to break free.

Finally, the old successful man pulled him up and said, “While your head was under water, what is the one thing you wanted most?”

The young professional looked square into the eyes of the old successful man and answered, “I just wanted to breathe.”

The old successful man guided the young professional back to shore and when they made it back he said, “When you want success, at anything, as bad as you wanted to breathe when I held you under water, then, and only then, will you achieve it.”

As you reflect on this story, ask yourself: How bad do you really want success as a young professional, and how bad and for how long, are you willing to fight for success?

Many of people are deep in thought, but shallow in action.

Fight for your success daily, as you would fight for a breath of air if trapped under water!

How will you fight for your own career success this week?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Attitude

5 Coaching Tips To For Becoming A Decisive Young Professional

February 8, 2010 1 comment

Greetings young professional and rising leader!

“Nothing is more difficult and more precious than being able to decide.”

– Napoleon

Cereal or oatmeal?

Red shirt or blue shirt?

Radio station or CD?

Every day, whether you realize it or not, you progress through the day by making decisions.

You career is no different than your day before or after work.

To move ahead in your career you must be decisive. Decisive about where you want to take your career. Decisive about the best move for a project or the team you are leading. Decisive about the best way to manage the brewing conflict with co-workers or external business partners.

The list goes on and on. Not a day goes by that you don’t have a chance to display leadership by being decisive. As a young professional, even if you are not the leader in charge, you can be a contributing leader that enables a final decision to be made.

Being decisive is important because it allows you to drive change and lead those around you.

High-impact leaders take the ball and run with it. They have a vision and require little guidance to make things happen. Being decisive is what allows this forward movement.

Each day on the job brings forth new challenges and problems that require a decisive leader. With so many options and choices on how to address critical business issues, the question at hand is, “Will you decide to be a problem solver who is decisive enough to provide solutions of value…?

Here are five coaching tips to help you become a more decisive young professional leader:

  1. Have Faith: Many people are not decisive out of fear. Do your due diligence, trust your gut, and believe that you are making the best decision possible with the information that you have.
  2. Take Risks: Realize that decisions carry risk, yet there are often times much more risk in deciding to do nothing. If decisions were easy and involved no risk, there would be less of a need for leaders like you.
  3. Set Timelines: Make a list of five decisions you need to make this week (one per day). Assign a timeline by which you will make a decision. Commit to making a decision by your timelines, do so with the right amount of thought, and then move forward.
  4. Be Accountable: Some decisions are one and done. Chances are after you decide what to eat for breakfast you won’t have to reflect on that decision. But when you make bigger decisions such as delegating work on a project, you may want to reflect to see how that decision turned out. Whether good or bad, be accountable for the decision and its results, and use the learnings to guide your next decision.
  5. 2 x 80: Don’t get caught up in analysis paralysis. Gather 80% of the data and move twice as fast if possible. If you can go with less, go with less. Use sound judgment on the right amount of data to move forward. Unless you are building a nuclear reactor, chances are you don’t need to be 100% precise before you decide. You can always course correct later. In a fast paced world, leaders need to be able to make quick decisions.

Chances are you made a choice on breakfast, apparel, and music choice before work this morning. At some point you made a choice to read or not read this blog post. You will make choices on what to do after work to unwind after a long day.

As a young professional, what choices will you need to confront on the job that will require you to commit to being more decisive moving forward?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Leaders Challenge The Status Quo

February 2, 2010 2 comments

Greetings young professional and rising leader!

Are you challenging the status quo?

Today I want to share a story with you about a recent experience I had while shopping. By now those of you who read the blog routinely know that I look for leadership everywhere I go – especially when I shop (always looking to be wowed with great leadership and customer service).

This past weekend I was shopping at Express with my best friend. After selecting a sweater to purchase I made my way to the counter to checkout. The cashier asked if I wanted to use my Express charge card to save 10%. I did, but I didn’t have the card with me.

She was very polite about me not having the card and offered to look up my information if I just wrote down my social security number. Just as she asked me to do so, a peer of hers turned and said, “Never have a customer write their social down. Just call the account lookup number and have him type it in when prompted.”

I instantly felt relieved I wouldn’t have to write down my social security number and thought that was a very helpful tip offered by the peer. She also offered it in a very polite manner.

How would you have responded to your peer in this case?

Hopefully not like the cashier who replied with an attitude, “But that’s the way I have always done it.”

Just because you have always done something a certain way does not make it the right way.

In this case her peer offered a better way of handling the situation – one that protected my identity. Unfortunately the cashier zoomed in on being challenged to change vs. the benefit of change.

As a young professional, strive to be receptive to feedback when given. More importantly, strive to challenge yourself to find ways to provide better leadership and service by being more effective and efficient in all that you do.

What have you been “doing as you always do” that you can strive to improve upon this week?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Leadership

Career Ownership: You Hold The Keys To Your Success

January 28, 2010 2 comments

Greetings young professional and rising leader!

Are you taking ownership of your career?

Taking ownership of your career requires you to be responsible and accountable.

Be responsible for the decisions and choices that you make. And be accountable for the outcomes of those decisions and choices – whether they are good or bad.

As a young professional it will serve you well to embrace the fact that YOU are in charge of your destiny.

All that you accomplish and all that you do not accomplish is tied to the story of your life and abilities that you believe.

Not only should you believe in your abilities to rise to the top, you must own your actions – the very actions that will allow you to rise, or cause you to fall.

Take ownership of your career not only when things are going well, but especially when things are not going so well.

Do not let failure cause you to throw the reigns of your career into the hands of someone else. HR, your manager, or no one else in your company is responsible for your career success…YOU ARE!

If you have failed it does not mean you are incapable of owning your career. It simply means you have learned a way that does not work. From reflection on failure, you enhance your ability to win in the future.

As a young professional, you are not a failure until you give up for good, start to blame others for your career troubles, or refuse to own YOUR CAREER!

What decision and result will you ensure you are responsible and accountable for this week?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Career Ownership

No Limits But The Sky

January 26, 2010 Leave a comment

Greetings young professional and rising leader!

My mother once gave me a small Hallmark gift book entitled, No Limits But The Sky.

This small booklet is filled with inspirational quotes, poems, stories, and challenges. Today I spent some time reviewing pages I had earmarked in the past.

I’d like to share three small snippets with you and leave you with a challenge for today (or the week if you’re brave)!

1. Stretch Your Dreams

Only as high as you reach can you grow,
Only as far as you seek can you go,
Only as deep as you look can you see,
Only as much as you dream can you be.

2. Seize the Day

Maybe good things come to those who wait, but the best things come to those who seize the moment and make it their own.

3. You Hold the Keys

The courage of conviction,
The strength to persevere,
The hope that survives disappointment.
These are the keys to success.

Re-read the three snippets above and think them through.

Challenge 1A: Really go back and re-read the three snippets!

Challenge 1B: Pick one of the three, write it down on an index card, and on the reverse, write what you will do today and/or this entire week to stretch your dreams, seize the day/week, or maintain a firm grip on the keys to success.

Leave a comment with which of the three you chose and what you will do to bring it to life.

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Attitude

How To Lead Through Service

January 24, 2010 1 comment

Coach Al JohnsonGreetings young professional and rising leader!

I hope you all had a fun, safe, and exciting weekend.

This week’s Sunday Night Leadership Quote comes from Mike Manley:

“All we have to offer is service – people can buy “stuff” anyplace.”

Earlier today I was doing some shopping at one of my favorite stores, Levenger. Actually, this was my first time inside one of their Macy store fronts since I usually order online.

While browsing around I was approached by a kind sales associate by the name of Mike.

Mike was very helpful and made me feel welcome. He wasn’t the overly pushy sales associate who tried to get you to buy any and everything, rather he focused on building a relationship with someone who was a complete stranger.

I spent about 40 minutes looking around and ended up selecting several items to purchase. As Mike was ringing up my order I thanked him for his service. Since we had started to build a relationship I asked if he was paid on commission. He informed me that he was, but it was these three points that he immediately followed up with that wowed me.

  1. “All we have to offer is service – people can buy “stuff” anyplace.” Mike made it clear that it was his job to make me feel welcome and help me find the answers to my questions. He pointed to the items on the shelves and with a smile said, “it’s the service that will keep you coming back at the end of the day, not the products.” Boy was he right!
  2. “I’m not so much concerned with today’s sales, as I am with the next 10.” Mike made it clear that in building a relationship with me, he hoped to earn my business in the future. He offered suggestions today that saved me money and even gave me 20% off on one particular item that was not on sale. For a commission based sales associate, he was more focused on the most cost effective solutions for me, not his pay check.
  3. “People don’t care how much you know, until they know how much you care.” Mike made it clear that by showing me how much he cared about my happiness as a customer, I would come to care about what he knew about his business and products. He was so trustworthy that I’ll likely only want to deal with him next time I’m in the store and I’d listen to him when he says something is “a good deal.”

The point of today’s post is that a part-time sales associate who only works two or three days a week is the number 1 sales associate for the store because he displays leadership each and every day through customer service that wows.

Mike greeted me as a stranger and because he built a relationship based on service, we left as friends.

As a young professional, what can you learn and implement from one or all of the three points Mike made to me today?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Their Eyes Are On You

January 18, 2010 2 comments

Coach Al JohnsonGreetings young professional and rising leader!

Do you know who is watching you?

Even when you think you are not on stage…you are!

This past summer my nine year old daughter and I were enjoying pizza at a local mall. After we wrapped up she asked me to take her to the restroom. As I stood outside the women’s restroom waiting for her to come out, an old man coming out of the men’s restroom approached me and said, “Boy, your little girl sure did enjoy that slice of pizza!”

Honestly, this made me feel a bit uncomfortable at first. But as he walked away after I politely nodded in agreement, I realized that the large smile on my daughter’s face and the laughter we shared made her enjoyment of the pizza and our time together obvious.

Moral of the story: Always perform as if you are on stage!

The above scenario is not limited to little kids in the mall food court. This could have easily been you as a young professional on the job.

You never know who is watching you. So always perform as if you are being watched.

Are you super loud and noisy at lunch in your job cafeteria? Are you walking down the hallway with a mean look on your face? Are you slouching at your desk looking bored and/or disinterested in your work?

As you think about the answers to these questions, think about the perceptions created in the minds of those around you if you answered “yes” to any or all of these questions.

As a young professional, are you constantly performing as if you are on stage?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

Categories: Leadership

The One Question That Could Accelerate Your Success

January 15, 2010 1 comment

Greetings young professional and rising leader!

Today I’d like to share one of my all time favorite quotes with you and then ask you a very important question.

Today’s post is intentionally shorter than normal. I want you to spend more time thinking about the question at the end than reading today.

The quote comes from Roger Babson, founder of Babson College:

“Experience has taught me that there is one chief reason why some people succeed and others fail. The difference is not one of knowing, but of doing. The successful man is not so superior in ability as in action. So far as success can be reduced to a formula, it consists of this: doing what you know you should do.”

This quote is so powerful, yet simple.

As a young professional who is striving to take ownership of your career and develop into a high-impact, influential leader, doing what you know you should is critical to your accelerated success.

So I ask…

Are you doing the things you know you need to do?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

A Story of Personal Responsibility As A Leader

January 13, 2010 1 comment

Greetings young professional and rising leader!

Today I’d like to share a powerful story about responsibility. Below is a great story from a book I read late last year, The 85% Solution.

Notice how the waitress displays leadership and career ownership through service!

We stood in front of a black sign with white letters that read, “Please Wait to Be Seated,” and we waited.

I was hungry and impatient, and not in any mood to wait.

Two couples who arrived ahead of my weary four-woman group waited, too, even though at least half of the tables in the restaurant were empty.

I took that as a sign that the restaurant’s staff was slow and incompetent. That made me more impatient.

When we were seated and our food arrived, I lost it.

“You call this a fresh fruit salad?” I scolded Lindsay, the nineteen-year-old waitress who delivered a bowl of faded honeydew and overripe cantaloupe that the kitchen had, for some reason, thought I would eat.

I expected Lindsay to tell me it wasn’t her fault because she didn’t make the salad. But she stunned me.

“No,” she agreed, “it doesn’t look fresh at all. The kitchen is just about out of fresh fruit. I’m sorry.”

It’s not often that I’m speechless, but at that moment, I didn’t know what to say. I knew it wasn’t her fault, yet she apologized.

As my mouth hung open, Lindsay directed my attention to the plump, red strawberries that garnished the sandwich platters my friends had ordered.

“How about a big bowl of those?” she offered. I closed my mouth as it started to water.

She returned in a hurry, eager to salvage my supper. But steps away from our table, she stumbled over a kink in the carpet and released the bowl, sending strawberries flying all over my dinner companions and me. They landed in our hair, on our shoulders, on our laps, and even in our purses.

Speechless. Again.

“Did everybody get some?” Lindsay asked, and she started to giggle.

It infected all four of us. We laughed.

This teenage ray of sunshine helped us pick berries out of our hair and sped back to the kitchen to slice up some more. This time, I got to eat them instead of wear them.

We left her a huge tip, this young woman who spilled food all over us.

As we left, I pulled her aside. “You didn’t get upset because I didn’t like my salad or even when you tripped. You didn’t blame the kitchen or the carpet or us for arrive so late. You just handled it. How do you do that?

Her response was mature beyond her nineteen years.

“I’m responsible for making sure you come back,” Lindsay explained. “You’ll base your decisions on my actions.”

She was responsible for every mess she made. She was responsible for serving me the wilted cantaloupe. She was responsible for tossing strawberries all over my friends and me.

I asked Lindsay one more question before I turned to leave: “Why were so many people waiting to be seated when we arrived, even though so many tables were empty?”

She replied, “They wanted to sit in my section, so they had to wait for tables to open up.”

Moral: This clumsy young woman learned this by watching her manager, whose section is always as crowded as Lindsay’s is now. That profound example taught her that taking total responsibility for herself, her job, her relationships, and her behavior is the key to avoiding unpleasant outcomes.

Are you displaying leadership and career ownership through service?

Until next time, remember NOW is the time, to Take Ownership, Take Charge, and Take YOUR CAREER to the next level!

See YOU at the top,
Coach Al Johnson

Connect with me and join the Inspiratude Network!

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